使用指南

1c. International Express Shipping Instructions

International Express Air Freight Instructions:

*Shipping Rates & Process: Please refer to [Homepage] > [Select Country] > [Consolidation Warehouse] > [International Express Shipping].

*Shipping Calculator: Click [Shipping Estimate], select [International Express] to calculate your costs.

*Simple Shipping Process: Register → Warehouse Entry → Create Waybill → Packing Completed → Payment → Dispatch → Delivery.

Consolidation Warehouse Operations:

1.Register: Sign up for a free membership to receive experience discount coupons.

2.Contact Support: Inform our customer service on Line (@lgg6811g) of your Member ID.

3.Local Pickup (Optional): If you require doorstep pickup, please fill out the [Add Local Pickup Request] form.

*For fees, go to the homepage, select the country warehouse, and scroll down to the black box for [Pickup Instructions].

*Only create an [International Express Waybill] after the items have been picked up and entered into the warehouse.

*Please provide the full local address for the pickup.

Two Ways to Use [Hong Kong Red Sea Logistics] "Add Waybill":

*A. [Pre-declaration Waybill - International Express]: Used for shipping parcels directly to the destination (e.g., Taiwan, Malaysia, Singapore, Hong Kong) without sorting at the local warehouse. One or more boxes can be sent together.

*B. [Add Waybill - International Express]: Used for sending parcels to the local warehouse for processing. Additional packing fees may apply (contact support). Multiple packages can be consolidated into one international waybill after entry.

Important Item Declaration Rules:

*Specific Descriptions: Do NOT use vague terms like "Daily Necessities," "Personal Items," "Gifts," or "Food." You must list the actual product name.

*Language & Currency: Product names should be in English, and unit prices must be declared in USD.

*Note: For multiple packages, please add a note after the name (e.g., Name 1, Name 2...).

Step-by-Step Instructions:

Step 1: Check Status Once your package arrives at the warehouse, you can confirm it under [Package Status Inquiry].

Step 2: Create Waybill Go to the Hong Kong Red Sea Logistics homepage and select [Add Waybill]. Choose from three options:

*[International Express FED/UPS Waybill]: (After package arrival) For consolidating 1 or more boxes.

*[International Express FED/UPS Pre-declaration]: (Before arrival) For fast dispatch without consolidation.

*[Pre-arrival Notification]: Use this if you cannot provide a Member ID when ordering from a seller.

Step 3: Select Route Enter the origin/destination countries and select the warehouse (TPE Taipei Consolidation & Transshipment Center). Select your shipping route and click [Select Packages for Dispatch].

Step 4: Select Packages The system will display your packages below. Click [Select] on the right. For consolidation, click [Select] for every package you wish to include.

Step 5: Consignee Information Fill in the recipient’s details.

Step 6: Cargo Details

*List items separately. Click the [+] on the right to add new rows.

*Item names must be in English; values must be in USD.

Step 7: Generate Waybill Select any additional services, check "I have read the Service Agreement," and click [Generate Waybill] or [Continue].

Pro-Tips & Reminders:

*Discounts: Don't forget to enter your discount codes or points in the designated field.

*Consolidation Note: Inform customer service of the total number of packages in advance. Mark the outside of the boxes with [HK    Member ID] + Box Number (e.g., HKxxxxx, Box 1 of 10).

*Consolidation Service: This service is free (boxes provided) to assist those moving overseas or elderly family members. Please label clearly to avoid loss.

*Size Limit: The maximum box size for consolidation is 55 x 45 x 41 cm. Anything larger will be shipped in separate boxes.